A Mystery box will provide a random selection of games and accessories, we endeavour to tailor the surprise of your mystery box to you! So if you're happy to provide some details about what kind of games you like, play or own we can do our best to put a smile on your face. Pop this information in your delivery details and we'll get the memo :)
You will always get products that exceed the value of your selected tier of mystery box, so don't worry, we've got you covered.
While we can't guarantee you certain games, we can avoid giving you duplicates or things you have no need for. Simply mention in the notes anything that you feel we need to know.
Information you could include:
Your Board game geek account - So we know what games you've already got
Your favourite games - So our staff know what kind of games you like
What things you actually play - Would you like a D&D bundle, a magic box or some Pokemon goodies?
Style of your game group - Do you have a preference for co-operative, party games or 2 player games?
or anything else you feel we should know before selecting some games
In each box you will get a small mix of games and accessories tailored to you as best we can. Makes an ideal surprise gift to yourself or anyone else.
Can I return it if I don't like what I get? Our returns policy doesn't include Mystery Boxes.
I'm happy with my box, but I got a game I already own? The more information you give us when you order, the more we can try to avoid this. However, within reason, we will try to help you swap to something you haven't got if you can show us the duplicate and return the game unopened.
The Dice Cup Shipping, Delivery & Collection Terms:
We post to the UK only. We also offer collection from the store.
We aim to post all orders received before 12 noon on the following day.
New releases will be shipped, at latest, one day after we have received them into our stock.
During the run up to Christmas and during other busy periods (including when we have a sale) there may be short delays in dispatching goods due to the volume of orders.
Games are sent by Royal Mail or DPD Local Courier for heavier orders.
All orders over 2 Kilos will be sent by DPD. DPD is a next working day delivery service (i.e. Monday to Friday). The charge is based on the rate for the weight of the games. We will confirm that the games have been shipped by email.
In most cases deliveries should arrive one working day after the order is placed (during the Christmas period deliveries may take longer to arrive). If there are postal strikes or severe weather these times can be significantly longer. We reserve the right to substitute one mail service for another if it is equivalent and will result in the games being delivered faster than by Royal Mail. Please note that all orders for large quantities of games will ship by courier.
The collection option is only available for those that are able to come to the store during our opening hours.
Please check Facebook for what these are as they will change as Covid restrictions change. Currently we are open AT LEAST from 11am-6pm each day. Please bring some ID as well as proof of purchase when picking up your games.
We reserve the right to change the method of shipment and there may be a surcharge if the actual delivery cost is great than the amount charged.